Privacy Policy

Introduction

ZETATECH HONG KONG INVESTMENT LIMITED (hereinafter referred to as "we") highly values the protection of personal information and strictly complies with applicable data protection laws and regulations. We sincerely appreciate your trust in this application.

As a service provider dedicated to [application business areas such as energy storage project display], we fully understand the importance of protecting user privacy globally. This Privacy Policy aims to clearly explain how we collect, use, store, share, and protect your personal information, ensuring our practices meet international data protection standards and comply with legal requirements in each region where we operate, including but not limited to the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), the Cybersecurity Law of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China, and the Data Security Law of the People's Republic of China.

1. Scope and Methods of Information Collection

When you use this application (including accessing features within the app, registering an account, using services, etc.), we may directly collect the following personal information:

(1) Basic Business Required Information

Basic identification information: phone number/email address (for verification), username, password, IP address (security risk control);
Device and network information: IP address, device model, operating system version, device identifier (such as IMEI/Android ID/OpenUDID, OAID, device model, etc.), network type (Wi-Fi/mobile network), browser type, etc. (to ensure service stability, security risk control, and functional adaptation);
Log information: access records, operation logs, error logs (to optimize service);
Location services: real-time location information (requires enabling location permissions for querying nearby energy storage sites);
Permission descriptions: reading device status (to ensure login security and obtain OAID information), network access (data transmission).

(2) Optional Feature Additional Information

Location services: real-time location information (requires enabling location permissions for querying nearby energy storage sites)
Storage permissions: read/write external storage (caching map data to reduce data consumption)
All additional functions require separate authorization; refusal does not affect basic services.

2. Purpose of Information Usage

The collected personal information will be used for the following reasonable and necessary purposes:

Providing basic services: implementing account registration/login, energy storage project display and interaction, business process handling (e.g., order/service applications), customer service responses, and other core functionalities;
Ensuring security and compliance: performing security risk control through device/network information (identifying abnormal logins, preventing malicious attacks), complying with legal requirements (such as retaining data for regulatory inspection);
Business operations and improvements: internal data analysis (e.g., analyzing user needs, evaluating service effectiveness) to drive product iteration and service upgrades;

3. Cross-border Data Transfer

Normally, your personal information will be stored in [the regions where the application servers are located, e.g., domestic Huawei Cloud server (Amazon Web Services server in Paris, France)].

To ensure data security, we take the following measures:

Compliance assessment and authorization: conducting legality assessments on cross-border data transfers to ensure compliance with domestic and target region data protection regulations;
Technical protection: adopting encryption during transmission, access controls, and other technical measures to reduce the risk of data leakage;
Contractual constraints: signing strict data protection agreements with overseas recipients, clarifying both parties' responsibilities and obligations, requiring them to safeguard data security.

4. Sharing and Disclosure of Information

We commit to strictly keeping your personal information confidential and will not share or disclose it to any unrelated third parties except under the following circumstances:

(1) Necessary Business Collaboration

We delegate third-party providers such as Alibaba Cloud, Huawei Cloud, and Amazon Web Services to provide technical support, authorizing them to process information only within necessary limits and having signed strict confidentiality agreements.

We share necessary information with carefully selected third-party service providers (e.g., cloud service providers, data analytics companies) to support application functionality implementation (e.g., server hosting, data statistics and analysis). We will only share the minimum scope of information required to complete the collaboration and require partners to sign confidentiality agreements to constrain their data processing activities.

(2) Legal Requirements

In cases of mandatory legal requirements (e.g., court subpoenas, administrative investigations) or fulfilling statutory obligations (e.g., cooperating with regulatory compliance checks), we may legally disclose necessary personal information.

(3) Corporate Restructuring/Mergers & Acquisitions

If there is a significant change such as corporate merger, division, or asset transfer, we will follow the principles of "legality, necessity, minimization" when transferring personal information and notify you in advance through prominent means (e.g., in-app announcements, emails).

5. Information Security and Protection

We are committed to protecting your personal information through both technical and management measures:

(1) Technical Protection

Implementing data encryption (e.g., transmission encryption, storage encryption), access control (e.g., account password verification, tiered permission management), security audits (regularly checking system logs), etc., to prevent data leakage, tampering, and unauthorized access;
Real-time monitoring of important systems and services to promptly detect and address security vulnerabilities and abnormal access behaviors.

(2) Management Safeguards

Establishing strict data security management systems, clearly defining employee data access rights and operational guidelines;
Regularly conducting employee data security training to enhance overall privacy protection awareness;
Conducting compliance audits on data processing procedures to ensure adherence to policy requirements.

6. Your Rights Regarding Personal Information and How to Exercise Them

Based on applicable laws and regulations, you have the following rights regarding your personal information:

Query and Correction: Within the app path → My → Settings → Personal Information Management
Delete Request: Supports account cancellation and scenarios of non-compliant information processing
Permission Management: Phone settings → App Management → “STORA SMART” → disable corresponding permissions
Account Deactivation: Within the app path → My → Settings → Account Security → Deactivate Account

7. Changes and Notifications to This Privacy Policy

We will periodically update this Privacy Policy to reflect business adjustments and regulatory changes. After updates, we will notify you via the following methods:

In-app pop-ups, push notifications;
Email;
Prominent prompts on the “Settings - Privacy Policy” page within the app.

Please review this policy regularly. Continuing to use the application constitutes acceptance of the updated terms.

8. Protection of Minors and Contact Information

We do not actively collect personal information from minors under the age of 14. If the guardian discovers that personal information of minors under the age of 14 has been collected, or if you have any questions, suggestions, or need to exercise your personal information rights regarding this privacy policy, you can contact us through the following methods:

Customer Service Email: info@zetatech-energy.com (We will respond within 48 hours);
Mailing Address: No. 88 Gunan Street, Pidu District, Chengdu City, Sichuan Province (Postal Code: 611730).

This policy is interpreted by ZETATECH HONG KONG INVESTMENT LIMITED. In case of conflicts with laws and regulations, laws and regulations shall prevail; if conflicting with other rules within the app, this policy (updated version) shall prevail.